• Top Performance
    NBO App

    Maximize value for customer
    and telco by selling offers
    that matter

    Customer360 screenshot

  • Customer Data Platform for Telecoms

    Streamline your personalization and customer value management processes

    Customer360 screenshot

  • Marketing Automation Platform

    For next-generation customer base management

  • Fully managed, real-time and secure Big Data management solution

Our products

Exacaster Customer 360 collects customer data from all telco systems and makes it actionable across all touchpoints

 

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Exacaster Customer Journey is a marketing automation platform that provides all necessary building blocks to enable personalized marketing

Learn more

Data Lake on Hadoop delivers secure, highly scalable and cost effective Data Management.

 

Learn More

Solutions for Telecoms

Every mobile operator has a wealth of information about its customers: their calling and spending patterns, location, handsets in use, demographics. But only a few operators manage to use this data effectively to make data-driven marketing decisions.


One of the leading prepaid telecoms in Latin America improved its churner reachability ratio by x10.

Solutions for Retail

Despite being at the forefront of analytics for many years, retailers still struggle to analyse terabytes of transactional data for patterns leading to actionable pricing, campaigning and category management insights with significant sales and bottom-line impact.


A major Scandinavian retailer increased campaign sales with personalized omni-channel campaigns x3.

Latest Stories from Exacaster

A partner trusted by the best

Our client Ultra Mobile, telecom in the USA, builds customer retention program
to precisely select and target high-risk customers

Working with industries’ best and brightest minds to deliver outstanding results.

  • “Exacaster’s marketing campaign automation helps us save 18,532 work hours per year and their next best offer recommendations have generated a revenue uplift of €1 million.”
    Elina Petrova
    Customer Experience Director at VIVACOM
  • “The Exacaster team learned so quickly about us as a client and a business. We appreciate that they continue to dig deep into details to suggest the best way to handle processes. The ability to recognize and tackle issues with diplomacy and a sense of humour makes us rely on Exacaster people even more. We are sure to create great things together!”
    Kristine Raumane
    Customer Base Manager, Tele2 Latvia
  • “Your evaluation based on the aspects of quality, opportunity, quantity and attention to requirements is 100%.”
    TigoUne Colombia
    Evaluation of suppliers, January-June, 2018
  • “Exacaster is a great partner! The Exacaster team has an incredible depth of knowledge in the telecom industry, creative flair in the use of the latest techniques in Data Science, and consistent delivery models that have helped Ultra Mobile extract maximum value from our data.”
    Mike Burkes
    VP, Enterprise Information Management at Ultra Mobile, Inc.
  • “I can state with confidence that Exacaster has fulfilled our expectations with our Big Data project. Throughout this experience I can say that all of the team members from Exacaster have been results-oriented and focused on adding value to our company. Their experience has been very valuable on the development of Big Data solutions.”
    Joaquin Orellana
    Customer Life Cycle Director, Tigo Colombia

Notable moments

  • 2010/2011

    • Company founded
    • Exacaster platform for data preparation, churn prediction, campaign management launched
    • First AI in production for telecom deployed
    • One of the first Hadoop data lakes in Europe deployed

    2012/2013

    • R&D grant from EU to apply AI for telecommunications
    • Customer 360 solution based on big data tech stack launched
    • Retail solution launched
    • Grocery retailer RIMI Baltic – the first customer that use AI capabilities in retail
    • LATAM market entered by starting cooperation with major telco group in the region
    • USA market entered

    2014/2015

    • Next Best Offer solution for prepaid mobile service launched
    • Knowledge Economy Company award from President of Lithuania
    • R&D grant from EU to research reinforcement AI applications across multiple industries
    • An automated propensity modelling tool for 16 telecoms deployed
    • Contract with a fast-growing Mobile Virtual Network Operator in the USA
  • 2016

    • Deloitte Technology Fast 50 Central Europe award
    • R&D grant from EU to research conversational AI and automated insight generation
    • Real-time reinforcement learning solution for electronics retailer deployed to manage 1000+ product prices automatically

    2017

    • First big data data warehouse solution for telecoms launched
    • Exacaster platform rebranded to Smart Marketing Toolkit (SMT)
    • NEWUROPE100 award: among top 100 CEE emerging tech stars by Financial Times
    • Contract with a major mobile operator in Balkans
    • Deloitte 500 Fastest Growing Companies in EMEA award

    2018/2019

    • Exacaster Customer Journey – the real-time campaign management platform – launched
    • Proactive data insight discovery presented at a Vodafone Tomorrow Street global event
    • Telco data analytics and AI award in the USA for the most effective use of AI&ML technology
    • APAC market entered
    • Deloitte Technology Fast 50 Central Europe award
  • 2020/2021

    • FT1000 Europe’s fastest-growing companies 2020 award
    • Exacaster Customer Data Platform for telecoms launched
    • Prepaid Churn Prediction App launched
    • Top Performance NBO App launched
    • Real-time feedback driven offer optimization launched

Notable moments

  • 2010/2011

    • Company founded
    • Exacaster platform for data preparation, churn prediction, campaign management launched
    • First AI in production for telecom deployed
    • One of the first Hadoop data lakes in Europe deployed
  • 2012/2013

    • R&D grant from EU to apply AI for telecommunications
    • Customer 360 solution based on big data tech stack launched
    • Retail solution launched
    • Grocery retailer RIMI Baltic – the first customer that use AI capabilities in retail
    • LATAM market entered by starting cooperation with major telco group in the region
    • USA market entered
  • 2014/2015

    • Next Best Offer solution for prepaid mobile service launched
    • Knowledge Economy Company award from President of Lithuania
    • R&D grant from EU to research reinforcement AI applications across multiple industries
    • An automated propensity modelling tool for 16 telecoms deployed
    • Contract with a fast-growing Mobile Virtual Network Operator in the USA
  • 2016

    • Deloitte Technology Fast 50 Central Europe award
    • R&D grant from EU to research conversational AI and automated insight generation
    • Real-time reinforcement learning solution for electronics retailer deployed to manage 1000+ product prices automatically
  • 2017

    • First big data data warehouse solution for telecoms launched
    • Exacaster platform rebranded to Smart Marketing Toolkit (SMT)
    • NEWUROPE100 award: among top 100 CEE emerging tech stars by Financial Times
    • Contract with a major mobile operator in Balkans
    • Deloitte 500 Fastest Growing Companies in EMEA award
  • 2018/2019

    • Exacaster Customer Journey – the real-time campaign management platform – launched
    • Proactive data insight discovery presented at a Vodafone Tomorrow Street global event
    • Telco data analytics and AI award in the USA for the most effective use of AI&ML technology
    • APAC market entered
    • Deloitte Technology Fast 50 Central Europe award
  • 2020/2021

    • FT1000 Europe’s fastest-growing companies 2020 award
    • Exacaster Customer Data Platform for telecoms launched
    • Prepaid Churn Prediction App launched
    • Top Performance NBO App launched
    • Real-time feedback driven offer optimization launched