One Agentic Platform. All CVM Tools. Accelerated Results.
The Exacaster CVM Platform brings all the tools for impactful Customer Value Management into one place, with an agentic expert to run them.
Acquire, grow, and retain your customer base like a CVM superhero — just describe the idea and see it built the same day.
Category: Agentic CVM Platform
13,000,000+ subscribers served by the Exacaster CVM Platform across telecom, finance, and other industries
Acquire, Grow, and Retain Customers in One Agentic Platform
CVM programs
Tell the Idea — Platform Builds It
Describe what you need in plain language and let the platform build it
Ask to build it for you
YOU DESCRIBE
Build an onboarding campaign for subscribers who joined in the last 7 days.
Built, ready for your approval
Audience & SQL query
5 min
“Days activation” metric
1 min
SMS and email templates
3 min
Multi-step journey + A/B + control
5 min
Explore the CVM Tools That Turn Teams into Superheroes
Agentic CVM
Turn Your Ideas into Revenue Actions the Same Day with Exacaster Vision
Describe the campaign you want. Vision builds the audience, the metric, the templates and the journey — ready for your approval.
Ask why a campaign under-delivered, or where the next revenue is. Vision analyses your base and comes back with the answer and the fix.
Get telecom-specific CVM advice based on proven practice: which audience, which offer, which channel — not generic AI output.
Work where your team already works. Use Vision inside the CVM Platform or straight from Claude.
Customer Data Platform
Unify Customer Data and Get Insights with Exacaster Core
Every source lands in one customer view — billing, network, CRM and campaign history.
Accounts, households and devices resolve into the relationships your offers depend on.
New attributes and segments are added by the CVM team, without an engineering ticket.
Events arrive and leave in real time, so triggers fire while the signal is still worth acting on.
Next Best Offer and Decisioning
Drive the Next Best Customer Decision with Exacaster Match
Each subscriber gets the offer with the highest expected value for them, not for the average.
See which segments your catalog does not serve before the campaign underperforms.
Forecast revenue and margin impact of an offer mix before it goes live.
Eligibility, guardrails and priorities are maintained by the business, not by a release cycle.
Churn Prediction
Convert Disengaging Subscribers Into Loyal Customers with Exacaster Keep
Models trained on your own base flag who is leaving, with the reasons attached.
Scores come with drivers, so a save journey can answer the actual reason for leaving.
Scores refresh daily and feed campaigns automatically — no monthly export.
Omnichannel Campaign Management
Orchestrate Personalized Customer Experiences with Ease Using Exacaster Flow
SMS, email, app and outbound carry one message and one contact policy.
Build, launch and adjust multi-step journeys with triggers, waits and control groups.
The next step is decided at the moment of contact, on the freshest data.
Test the reach and expected impact of a journey before a single message is sent.
Generative BI
Turn Questions on Campaign Performance Into Insights with Exacaster Track
Campaign, revenue and retention reporting live together, on the same definitions.
Ask why a number moved and get the breakdown, with the chart and the caveats.
Incremental revenue, uplift against control and ROI per program, tracked continuously.
Built For Customer Value Managers, Works with Every Team
CVM Managers and Specialists
Plan, build and launch campaigns without waiting on another team.
Data and AI Teams
Deploy an open, flexible stack that supports your own data science and machine learning work.
Marketing and Commercial Leaders
See what each CVM program contributes to revenue, and decide where to invest next.
Business Owners
Grow customer value on a stack you own — open, portable and ready for what comes next.
How the CVM Platform Integrates with Your IT Stack
See How Companies Accelerate Results
