Streamline value management
through the entire customer lifecycle

with AI-enabled marketing automation platforms

We help communication service providers reach an obsessive level of focus on their
customers using automation, big data and AI as key transformation enablers


Learn more about Exacaster platforms:

Our clients see:

Prepaid Mobile Services

Start 30-day free trial

Onboarding

Send welcome messages
and activation guides
to improve the customer experience

Upsell / Cross-sell

Identify upsell and cross-sell opportunities
and send personalized offers
(Next Best Offer)
to grow customer ARPU

Retention

Proactively identify and retain risky
customers with AI-enabled predictions
to reduce churn

Pre2Pos Migration

Identify high-quality prospects
for postpaid migration with
AI-enabled predictions
for more stable revenue flow

Postpaid Mobile Services

Onboarding

Send welcome messages
and activation guides
to improve the customer experience

Upsell / Cross-sell

Identify upsell and cross-sell
opportunities and personalized
offers (Next Best Offer)
to grow customer ARPU

Bill Shock Management

Proactively notify
about bill changes

to improve the customer experience

Contract Prolongation

Engage at the right time
to grow customer CLV

Retention

Proactively identify and retain risky
high-value customers with
AI-enabled predictions
to reduce churn

TV and Internet Services

Onboarding

Send welcome messages
and activation guides
to improve the customer experience

Upsell / Cross-sell

Identify upsell and cross-sell opportunities
and send personalized offers (Next Best Offer)
to grow customer ARPU

Bill Shock Management

Proactively notify about bill changes
to improve the customer experience

Contract Prolongation

Engage at the right time
to grow customer CLV

Retention

Proactively identify and retain risky
high-value customers with
AI-enabled predictions
to reduce churn

Quadro-Play Communication Services

Household Identification

Identify households by linking customer,
service and device IDs throughout IT systems
to enhance customer understanding and targeting

Convergent Cross-sell

Identify cross-sell opportunities based
on shared services in the household
to grow household lifetime value

Household Upsell

Identify upsell opportunities in the
household and send personalized
offers (Next Best Offer)
to grow household ARPU

Household Retention

Proactively identify and retain
risky high-value households
with AI-enabled predictions
to reduce churn

Interested in Transforming Your
Customer Base Management Strategy?