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Why Listen

“GenAI: Your New Best Friend or Boss?” episode is a must-listen for anyone curious about the state of AI today and its trajectory for the future. Whether you’re a tech enthusiast, a professional looking to understand how AI can benefit your industry, or simply intrigued by the rapid advancements in technology, there’s something in this episode for you. Join Rokas Narkus as he captures the dual role of GenAI as a tool that can enhance human capabilities and experiences while also posing questions about autonomy, control, and the future of work. Balancing innovation with ethical considerations, strategic alignment, and societal impact is essential for harnessing GenAI’s full potential responsibly.

Key Insights

  1. Generative AI represents a significant leap in AI technology, enabling the creation of new content, unlike previous AI focused on pattern recognition and prediction.
  2. The development and deployment of GenAI in applications are crucial for value creation in companies, indicating a shift towards more integrated and innovative uses of AI in business processes.
  3. The adoption of GenAI raises ethical and governance questions, particularly concerning data privacy, the potential for misuse, and the need for robust frameworks to ensure responsible use.
  4. Companies must decide whether to develop their GenAI capabilities internally or to purchase solutions, highlighting the importance of strategic decision-making in leveraging GenAI.
  5. GenAI can significantly enhance customer value management by improving customer interactions, personalizing services, and empowering the employees.
  6. GenAI has the potential to revolutionize learning and development, offering personalized educational experiences and facilitating more effective knowledge acquisition.
  7. GenAI’s ability to mimic human-like interactions raises questions about human-computer relationships, the psychology of AI interactions, and the impact on human behavior and perception.

Is GenAI Right Technology for Your Problem?

Your Next Step

Listened and read the CVM Stories episode and now wondering how to implement its insights? Let us guide you.

Our expertise in a range of AI technologies enables us to guide our clients in selecting the most appropriate solutions, whether it involves GenAI or other AI methodologies. Book a free consultation with our GenAI experts.

Episode Segments

  • Defining AI: A clear and accessible introduction to the concepts and capabilities of AI, tailored for both newcomers and seasoned tech enthusiasts.
  • Exploring GenAI Layers: An exclusive look into the structure that powers genAI development, including cutting-edge hardware, versatile frameworks, transformative applications, and services that actually creates value.
  • Generative AI vs. General AI: A compelling discussion that distinguishes between these two branches of AI, offering insights into their unique impacts and future developments.
  • GenAI Use Cases in Telco: From enhancing customer engagement through chatbots to leveraging genAI for IVR and employee empowerment, discover how genAI is being applied to solve real-world problems.
  • GenAI’s Ethical and Social Implications: An engaging conversation on the ethical considerations, societal impacts, and the future of work in an AI-driven world.


  • Following the leaders like OpenAI or Meta, what they’re doing on the blogs, their releases, podcasts, etc.
  • Lex Fridman podcast where Lex interviews the top minds of AI and how to bring those innovations.

This episode is a journey through the present and future of genAI, illustrating its potential to transform our personal and professional lives. Dive in with us and embark on a journey through the world of AI with insights that could redefine your understanding of technology and its possibilities.