Analytics Project Manager


Exacaster’s team is looking for an Analytics Project manager in a Telco client team.

We operate one of the largest big-data environments in the Baltics where we personalize offers for 40 million consumers on a daily basis for the clients in the Baltics, USA, Central, South America, and the Caribbean. 

About the team:

You would join a Telco client squad which services Latin America operators. For these operators, Exacaster provides a full range of big data analytics solutions and services. Services cover areas such as big data management, data transformation, customer value management solutions (Upsell, Cross-sell, Retention, and Migration).

About the role and responsibilities

As Analytics Project Manager, you will focus on client success in the adoption and usage of recurring services such as Exacaster Customer Journeys & Customer Data Platform and Managed Services. The secondary focus would be the delivery and supervision of custom analytics solutions.

You will fully own the:

  • Translating customer needs into tailored proposals for renewals and services by preparing solutions decks.
  • Becoming a go-to person for all client needs for assigned client operators. Providing first-line technical support and scale issues via internal systems for complex requests or issues.
  • Escalating problems and challenge areas to internal product and operations teams.
  • Ensuring timely delivery and closing of customer success initiatives, change requests, or ad-hoc tasks.
  • Managing invoicing related to owned service areas and countries.
  • Managing project and initiatives documentation.

We hope that you have:

  • 2+ years of experience in project management, analytics, or consulting.
  • Technical aptitude and ability to learn fast software programs.
  • High English language proficiency.
  • Great communication skills & a client-centric mindset.
  • Experience in structuring solutions for technical and non-technical audiences.
  • Good project documentation skills and proficiency in MS PowerPoint, Word, and Excel.

Bonus points if you have:

  • Experience in projects with Analytics,  Big Data, or BI technologies. 
  • Telco industry knowledge.
  • Spanish language skills. 

We promise:

  • Diverse and exciting challenges.
  • All the support that you need from our experienced team to become an even better professional.
  • Every second Friday free time dedicated to learning.  
  • Cozy office in the heart of Vilnius.
  • And the most important thing – super smart & great team!

The salary for this position starts from 2500 Eur Gross.

Let’s have a talk over a cup of coffee! :) Send an email with your LinkedIn profile or CV to cv@exacaster.com.

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